Shipping policy

Shipping Policy

Effective Date: July 6, 2026

Thank you for shopping with Glitter Phoenix. This Shipping Policy explains how we process, ship, and deliver orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding public holidays.
During periods of high demand, processing times may be longer. If this occurs, we will notify you whenever possible.

2. Shipping Destinations

Glitter Phoenix ships to customers in selected countries. Shipping availability may vary depending on your location.

If we are unable to deliver to your address, we will contact you before processing your order.

3. Shipping Times

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

Domestic orders: 2–7 business days
International orders: 7–21 business days

These are estimates only and are not guaranteed.

4. Shipping Charges

Shipping costs are calculated during checkout and depend on factors such as:

Delivery destination
Shipping method selected
Order weight and size

The total shipping cost will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

6. Customs, Duties, and Taxes

For international shipments, customs duties, import taxes, and other fees may be charged by your local customs authority.

These charges are the responsibility of the customer unless otherwise stated during checkout.

7. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

Weather conditions
Customs clearance
Carrier delays
Public holidays
High shipping volumes

Glitter Phoenix is not responsible for delays caused by shipping carriers or customs authorities.

8. Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

Glitter Phoenix is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.